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At Splendoor Properties, we aim to make check-ins seamless and flexible for our guests. Our self-check-in system, including a secure lockbox, allows you to access your accommodation at a time that suits you, without waiting for keys or needing to collect them from another location.
Simply arrive at the property and follow a few simple steps, which will be provided to you before your arrival.

Certainly! Our properties are available on popular booking platforms such as Airbnb, Booking.com, TripAdvisor, Agoda, Vrbo, and many more.
However, when you book directly with Splendoor Properties, you benefit from our Lowest Price Guarantee. Direct bookings avoid the 15% to 20% commission fees added by these platforms, saving you up to 20%.

Our dedicated Guest Support team is available 24/7 to assist you. We strive to respond to all messages promptly, often within minutes. You can contact us through live chat, booking platform messages (such as Airbnb), or email. For emergencies, a 24/7 emergency contact number will be provided upon booking.

Absolutely! We provide a range of special discounts for our guests. Depending on your length of stay, you may qualify for savings of up to 15%. Additionally, direct bookings with us are discounted by 15% to 20% compared to rates on platforms like Airbnb, Booking.com, and Vrbo.

Pet policies vary by property and require prior approval from our team. Additional charges and terms apply. Please note, bringing a pet without prior consent will result in the termination of your stay. Contact us in advance to confirm if your chosen property is pet-friendly.